I use your personal information only to process orders, provide customer service, and comply with legal obligations — it is never shared or sold to third parties.

 

Website Hosting and Third-Party Services
This website is hosted by Wix.com. Purchases you make are processed using Wix Payments and Paypal. Wix Payments accepts major credit and debit cards (e.g., Mastercard, Visa, American Express) and other supported payment methods such as Apple Pay.

Interactive maps on the site are provided by Google.

This Privacy Policy explains how and when I collect, use, and share your information when you purchase from me, contact me, or use my services through Wix.com.

This policy does not apply to third parties that I do not own or control, including Wix, Paypal, or Google. You can view their separate Privacy Policies to learn more about their practices.

​

Information I Collect

To fulfil your order, I collect certain personal information that you provide or authorise Wix and Paypal to share with me, including:

• Your name, email address, and postal address

• Payment information (processed securely by Wix Payments or Paypal)

• Details of the product(s) you order

You may also choose to provide additional personal information if you contact me directly.

​

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect and use your information:

• To provide my services: I use your information to process and fulfil your orders, resolve disputes, and provide customer support.

• With your consent: For example, if you sign up for a mailing list (you can withdraw consent at any time).

• To comply with legal obligations: Such as retaining order information for tax and accounting purposes.

• For my legitimate interests: To improve my services and to comply with the policies of Wix and Paypal.

I will only use your personal information for the purposes listed above.

​

Information Sharing and Disclosure

I share your personal information only in limited circumstances:

• Wix: I share information with Wix as necessary to provide my services and comply with Wix Seller Policies and Terms of Use.

• Paypal: I share information with Paypal as necessary to provide my services and comply with Paypal Seller Policies and Terms of Use.

• Service providers: I engage trusted third parties to perform functions and services, such as Royal Mail for delivery. I share personal information only to the extent necessary to provide these services.

• Compliance with laws: I may collect, use, retain, or share your information if I believe it is reasonably necessary to:

  • Respond to legal process or government requests

  • Enforce agreements, terms, or policies

  • Prevent, investigate, or address fraud, security, or technical issues

  • Protect the rights, property, or safety of customers or others
    ​

Data Retention

I keep your personal information only as long as necessary to provide my services. I may retain order and transaction information for up to 6 years where required to comply with legal, accounting, or tax obligations, resolve disputes, or enforce agreements.

When personal information is no longer required, I take reasonable steps to delete or anonymise it.

​

Transfers of Personal Information Outside the EU

Some information may be stored or processed outside the EU, including in the US, where data protection and government surveillance laws may differ. I take reasonable steps to protect your personal information in these cases.

​

Your Rights

If you live in certain territories, including the EU, you have rights regarding your personal information:

• Access: You can request a copy of the personal information I hold about you.

• Change, restrict, or delete: You may ask me to correct, restrict, or delete your personal information (unless I am legally required to keep it).

• Object: You can object to processing based on legitimate interests, or withdraw consent for marketing communications.

• Complain: If you reside in the EU, you can contact your local data protection authority about my use of your information.

To exercise your rights, please contact me using the details below.

​

Cookies and Tracking Technology

By browsing www.johnspeight.co.uk, you agree to my use of cookies. Cookies are small files downloaded to your device when using the website.

Cookies help the website function properly and improve your browsing experience. They can be managed or deleted using your browser settings.

The site is hosted by Wix, which uses the cookies listed in the chart below. For more information, please contact Wix or view their Cookie Policy.​​